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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shane Eakes

March 6, 2025

5  out of  5
rating by Shane Eakes
"Brandy is my go to for my insurance needs ! A plus"
We responded:
"Shane, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Justclowning Around

March 6, 2025

5  out of  5
rating by Justclowning Around
"I had a issue arise with my policy and Brandy was an absolute gem in getting it corrected and explained everything to me in a manner that was understandable by me. I wish all customer service support representatives were as helpful,"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brandy was able to assist you and make the process easier to understand. We strive to provide excellent customer service, and it’s wonderful to know that Brandy made a positive impact during your experience. We appreciate your feedback!"
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Skyleigh Dorman

March 6, 2025

5  out of  5
rating by Skyleigh Dorman
"Called to get a quote for car insurance and spoke with Brandy, she was very knowledgeable and friendly! Highly recommend for all insurance needs."
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Emily Turley

March 5, 2025

5  out of  5
rating by Emily Turley
"Love this company!! The lady working there, Crystal, was the sweetest and the most helpful!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Abrianna Stevens

February 26, 2025

5  out of  5
rating by Abrianna Stevens
"Crystal Turley helped us with our quote. We had such an easy and smooth experience. There were always super helpful! Would recommend using them to others."
We responded:
"Thank you so much for your kind words, Abrianna! We're thrilled to hear that Crystal was able to assist you and that you had a smooth and easy experience. Providing excellent service is our top priority, and your recommendation means a lot to us."
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Kayla Stevens

February 26, 2025

5  out of  5
rating by Kayla Stevens
"Crystal Turley helped with creating my auto and renter insurance policies. She was extremely helpful and answered all my questions and concerns! If you’re looking for a quote or to renew your policy, give her a call!"
We responded:
" Kayla, thank you so much for taking the time to share your positive experience with Crystal Turley! We’re thrilled to hear that she was able to assist you with your auto and renter insurance policies and that she addressed all your questions and concerns. At Don Mason State Farm Agency, we strive to provide excellent customer service, and it’s wonderful to know that Crystal exemplified this during your interaction. Your recommendation means a lot to us!"
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Candi Jones

February 21, 2025

5  out of  5
rating by Candi Jones
"My family has used State Farm/Don Mason for many years and with our cars multiplying we have always had everyone there put up with us and our neediness!! Some of the ladies there Louise, Sherry, Patty, and Crystal, (who has recently helped me add my boys on our insurance) are very knowledgeable with our mountain of questions that we have. Here is a huge shout out of THANKS to everyone there that we deal with!! God Bless!!"
We responded:
"Candi, Thank you so much for your kind words! We're thrilled to hear that Louise, Sherry, Patty, and Crystal have been able to help you and your family. Your loyalty means a lot to us, and we’re always here to answer your questions. Thanks again, and God bless! "
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Jessi Self

February 18, 2025

5  out of  5
rating by Jessi Self
"Crystal made the switch from state to state so easy and stress free. She explained everything along the way and made the experience very enjoyable. I look forward to working with State Farm for all my future needs."
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that Crystal made your state-to-state transfer easy and enjoyable. Her ability to explain everything clearly and provide a stress-free experience is what we strive for. We look forward to serving you for all your future needs and appreciate your trust in us!”"
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zenobia dixon

February 18, 2025

5  out of  5
rating by zenobia dixon
"Brandy Dixon helped me and my fiance with finding the perfect life insurance policies for us both. She was extremely knowledgeable about this and helped us better understand each option. I would recommend her again and again. We are extremely thankful for her guidance through this process & making it as easy as possible on my fiance and I! Thank you Brandy Dixon!"
We responded:
"“Thank you so much for your kind words! We’re thrilled to hear that Brandy was able to help you and your fiancé find the perfect life insurance policies. Her knowledge and dedication to making the process easy for you both truly shine through. We appreciate your recommendation and are grateful for your trust in us. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thank you again for choosing Don Mason State Farm!"
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Summer Perkins

February 18, 2025

5  out of  5
rating by Summer Perkins
"I have been with State Farm for years. I personally absolutely love my Agent Brandy Dixon. Reliable, quick to respond and never an issue. Customer service skills are amazing as well."
We responded:
"Thank you for your fantastic review! We’re so glad to hear that you've had a wonderful experience with Brandy Dixon. Her reliability and exceptional customer service skills truly make a difference. We appreciate your loyalty to State Farm and look forward to continuing to serve you for many more years to come!” "
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Tucker Brown

February 18, 2025

5  out of  5
rating by Tucker Brown
"Brandy Dixon helped me set up my Life Insurance Policy and made it super simple to fill out all the information required. She was very helpful and informative, and answered all my questions. Overall, I had an amazing experience! 5/5!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Brandy made the process of setting up your life insurance policy easy and informative. It’s great to know that she was able to answer all your questions and provide you with an amazing experience. We appreciate your feedback and look forward to assisting you in the future!”"
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Roberta Stevens

February 17, 2025

5  out of  5
rating by Roberta Stevens
"Friendliest office in Brunswick. Crystal was very helpful with giving quotes. All my questions were answered and very affordable rates."
We responded:
"We really appreciate your kind words, Roberta! You've perfectly captured what makes our office special - a place where friendliness meets expertise. Crystal will be thrilled to hear that she helped make your insurance experience enjoyable. That combination of personal service and great rates is exactly what we aim for. Thanks for sharing your experience with others!"
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Nicole Hatcher

February 17, 2025

5  out of  5
rating by Nicole Hatcher
"Wonderful experience. Very friendly and knowledgeable staff. Crystal is very helpful and has been a wealth of knowledge. She always points me in the right direction for all things insurance related!"
We responded:
"Thank you for your wonderful review, Nicole! We're thrilled to hear about your great experience with Crystal. You're absolutely right - her insurance knowledge and dedication to guiding clients in the right direction are truly remarkable. We'll make sure to share your kind words with her, as they reflect exactly what we strive for in serving our clients. Thank you for taking the time to share your feedback!"
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Chelsea P

February 14, 2025

5  out of  5
rating by Chelsea P
"Brandy was a huge help when I recently had to file a claim. She answered all of my questions throughout the process and was very friendly!"
We responded:
"Thank you for taking the time to share your experience, Chelsea! We understand that filing a claim can be stressful, and we're so glad Brandy was there to guide you through the process with patience and care. It's wonderful to hear that she answered all your questions and provided friendly support when you needed it most. We'll make sure to pass along your kind words to Brandy!"
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Manieka1002

July 17, 2023

5  out of  5
rating by Manieka1002
"Awesome experience and great quality service as usual!"
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Jimmy Haynie

May 15, 2023

5  out of  5
rating by Jimmy Haynie
"My family has Used Don Mason for many years for our insurance. Here recently we had to make our first claim on our home and car from hail damage. Without getting into a long story, we had some miscommunication from State farm corporate claims department and a subcontract adjuster that became very frustrating. I reached out to Don Mason's office and Don called me back promptly and discussed the issue with me. After speaking with him he was able to get the issue worked out very quickly. His help was greatly appreciated."
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Vince LoPresti

February 10, 2023

5  out of  5
rating by Vince LoPresti
"Everyone in the office is friendly and professional. I shopped far and wide for auto insurance. State Farm has the best rate by far. Ms. Sherry is always a great to help me!"
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Mark Tovey

November 5, 2022

5  out of  5
rating by Mark Tovey
"I just walked in and got an quote for a motorcycle policy. The people were extremely helpful and nice."
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Randy James

October 18, 2022

1  out of  5
rating by Randy James
"Had bad phone connection, was told they would call back been6 days haven't had a call back yet. Beats me!"
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Tim M.

September 18, 2022

5  out of  5
rating by Tim M.
"Very friendly staff."
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Kat Savage

October 21, 2021

3  out of  5
rating by Kat Savage
"Update: Oct 2021 Still with State Farm but changed to a different agent I’ve been with State Farm well over 30 years and I loved my agent in Charlotte. We moved to Brunswick October of 2020 and transferred everything to this agent. My problem - it’s been 6 months and I have yet to receive a call from the agent. Not a welcome to the area, let’s make sure you have the coverage you want/need or even a thank you for staying with State Farm. This is definitely not the level of service I am used to receiving. I will adjust my review should I ever have contact with the agent but for now, this agent received a “C” from me"
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Lorraine B

September 12, 2021

5  out of  5
rating by Lorraine B
"Have known Don for a long time. He and his staff are always very friendly and helpful."
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Gothgirlgg “Charity” Andersen

December 23, 2020

5  out of  5
rating by Gothgirlgg “Charity” Andersen
"They are very easy gong they work with you."
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Katrina Williams

October 20, 2020

5  out of  5
rating by Katrina Williams
"Very nice staff"
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Roy Newsome

October 7, 2020

5  out of  5
rating by Roy Newsome
"Almost 26 years with Don Mason's office all ways greeted by great employees."